Go the extra mile

Going the extra mile is one of those mottos that is spoken about often but very rarely actually done, particularly in business. Yet it can be an amazing differentiator for those entrepreneurs that really do put in that extra effort to ensure their customers get the best experience. Going that extra mile could mean starting the work day a little earlier to ensure that you have time to engage with your employees to get them motivated and sharing your goals for the day ahead. Or it could mean rolling up your sleeves and staying late to help your team to pack boxes and get that important big order out of the door on-time to your customer. Or it could simply mean setting aside time each day to make personal calls to your customers to check on their satisfaction levels on products and services delivered. Going the extra mile is an attitude - it is saying to your customers, we value you, we are here to make sure your customer experience is a good one, we care about what you think and we are hear to listen to your feedback in order to keep improving our service delivery. So if you want to move ahead in business and keep your customers moving with you, then keep going the extra mile - it works!