by Lori Milner, author, entrepreneur, thought leader and founder of Beyond the Dress

In our ‘always on’, technology obsessed world, we have started to lose the human element in our communication with others. People sitting in an open plan office, across from each other would prefer to send an email than to walk over and discuss the project, issue, fill in the blank. Firstly, the amount of time wasted in countless email trails, could be solved in less than 5 minutes of face-face time. 

by Lori Milner, author, entrepreneur, thought leader and founder of Beyond the Dress

Failure is a natural part of life and the journey to success – whatever that may mean to you. In my workshops on personal branding, I teach people that when you do make a mistake, the first step is to own it and then use that as an opportunity to exceed expectations. Be solutions orientated and always find a way to make a plan. If the situation is out of your control, then manage your client’s expectations and be as transparent as possible. We are human which means we are fallible. People are more forgiving when they are part of the solution and also when you don’t try play the blame game.